Emotional Intelligence

How to Get People to Listen

Every person wants to be heard – and that is the foundation of employee engagement. That’s just how simple it is…or not. Leaders must create ways for people to contribute ideas, voice concerns or just confusion in order to engage employees.   Employee engagement has been a popular term for many years and it’s a worthy…

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Cut Through the Blah, Blah

Managers love data but people love stories.  If you want to go directly to the hearts of your listeners, tell a story. You’ll need more than just the facts to be persuasive. You’ll need to connect with feelings too. It’s been said for years and it is true that facts make us think and feelings…

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5 Must-Learn Lessons from Nike

Nike turned 50 this year. Many businesses don’t make it that long or are absorbed into larger enterprises by that time. Today, Nike is an estimated brand value of $19 billion and is the most valuable sports brand on the Forbes list. Lots of people are surprised to learn that it’s an Oregon company. If…

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How to be a Hit at your Next Networking Event

It’s schmoozing time! Freshly poured wine in hand, you face a room full of people you’ve never met. It’s noisy and everyone seems to be engaged in conversation.   Scanning the room for anyone you might know (even the slightest bit), you realize there’ll be no safe harbor. You’ll need to jump into a sea of…

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Don’t be Late! Seriously, don’t be.

Of all the things that we’re willing to waste, I think for most of us, time is near the bottom of the list. So why do we waste other people’s time? Recently, I waited outside for a fellow professional – for 20 minutes. When she arrived, she muttered a half-hearted apology. Wow, after 20 minutes…

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Drowning in Data? A Story is your Lifeboat

Did you ever feel that you were swimming through waves of data? Have you left a presentation underwater in the ocean of metrics? As decisions are made, data is consulted – as it should be. Analytics persuade others which choice to make and there’s no shortage of it these days. It’s true that if we can’t measure…

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A Leader’s Office Romance

It’s time for “summer love” and some office romance. I agree with the advice not to date co-workers but this is a different take on the notion of office romance. This is not about dating or an illicit affair but this will result in engagement — employee engagement.  This is about leadership and creating followers.…

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