Employee Engagement

Using Data to Build Employee Engagement

The data about employee engagement is impressive — and it’s not good. According to Gallup, approximately 70% of the American workforce is disengaged. The costs to the US economy range between $450 to $550 billion annually. It’s commonsense that dispirited and overworked employees are not productive. The question becomes how do we improve employee engagement?…

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How to Get People to Listen

Every person wants to be heard – and that is the foundation of employee engagement. That’s just how simple it is…or not. Leaders must create ways for people to contribute ideas, voice concerns or just confusion in order to engage employees.   Employee engagement has been a popular term for many years and it’s a worthy…

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10 Ways to Rock a Virtual Presentation

A good performer responds to and interacts with the audience.  So does a good presenter! Successful communication is interactive. It means that the message intended was the message received.  The only way to know that is to create interaction. It might be on a high-tech webinar platform or just a conference call, either way it’s important…

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4 Ways to Get Buy-In for Your Vision

“Hey, jump in my car – let’s go!”  You’d never do that without asking “Why and where are we going?”  We all need to know why and where. A vision is a destination – it’s just that simple. It’s your desired future state. It’s what you want your business to be. Every business and every…

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How to Make Your Message Memorable

If you want to change something (and don’t you?) then you simply must be concise. If you really want to get people to change their mind or take action then you’ll need to make your message memorable. Complex messages don’t drive change. Complexity can be right for some situations but so many of the business…

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3 Ways to Motivate Change

No matter how cool, calm and collected professionals may look or what they might be willing to admit, change makes them nervous. You might hear it in a tone of voice, see it in body language or sometimes hear it stated right up front. I recently had a conversation with a senior executive who has…

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Don’t be Late! Seriously, don’t be.

Of all the things that we’re willing to waste, I think for most of us, time is near the bottom of the list. So why do we waste other people’s time? Recently, I waited outside for a fellow professional – for 20 minutes. When she arrived, she muttered a half-hearted apology. Wow, after 20 minutes…

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Drowning in Data? A Story is your Lifeboat

Did you ever feel that you were swimming through waves of data? Have you left a presentation underwater in the ocean of metrics? As decisions are made, data is consulted – as it should be. Analytics persuade others which choice to make and there’s no shortage of it these days. It’s true that if we can’t measure…

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How to Answer “Why should I?”

By the time we get to adulthood, we don’t typically use the language of a 5-year old, yet “Why should I?” is a valid question.  The receiver of a message is always asking it (on some level) or the related one  “What’s in it for me?”  They have a right to ask it and a…

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